Features

With STINGA Report Generator we can assure quality in your network through statistics and great analyzing tools. It's a valuable tool for executives, sales personnel and technicians. Here you get an overview of features and opportunities regarding STINGA Report Generator.

Top-down analysis with drill-down

STINGA Report Generator is an effective tool for both executives and technicians. You can easily get an overview of network performance, quality and irregularities. Through several sorting and filtering methods you can effectively drill-down to detailed information. It’s a great way to find the root cause of problems, and information about single subscribers.

Quality assurance

With always updated reports it becomes easier to be proactive and solve network problems before they affect the quality of service. STINGA Report Generator contains several report templates for quality assurance and provides effective tools for network analysis.

Documentation

Documenting network quality and performance is easy with STINGA Report Generator. It is especially valuable in cases where a Service Level Agreement (SLA) requires documentation.

Billing and accuracy verification

Billings can be verified by comparing reports with billing systems. It's an easy way to check for incorrect invoicing and avoid getting dissatisfied customers.

xDR Report Generator

xDR Reports allow you to search for individual calls and analyze the technical message details. It is a fast and flexible tool for analyzing and a great way to do error tracking. xDR Reports are based on historical xDR Repositories (SQL databases).

Statistics Generator

Quality of Service (QoS) & KPI/KQI Reports provide a business oriented view of network data and performance. This tool creates summary reports, statistics, and custom reports based on your requirements. Together with multiple filtering, sorting, and grouping methods this is the perfect tool for top-down analysis, and to discover trends and errors in the network.

QoS & KPI/KQI statistics reports are based on xDRs from traditional, next generation, and converged and fixed mobile networks.

Templates

When generating reports you can choose between several templates. Each template has its own functionality and perform different outcome. The basic template examples are:

  • Voice: Used to identify irregularities, faults, destination details, link quality, measure etc.
  • Roaming Signaling: Global Roaming Quality (GRQ) is used to monitor end-to-end roaming quality.
  • Search: Used to find information about individual subscribers down to technical details.

Filters

STINGA Report Generator supports several filtering methods which make drill-down analysis and error tracking more effective. Multiple filters can be combined. Basic filtering methods are:

  • Timespan
  • Geographic
  • xDR parameters
  • Operators
  • International Numbering Plan

Sorting

Advanced and basic sorting methods make it easier find relevant information, get summaries, and compare data.

Grouping

Data can be grouped together based on different parameters (KPI/KQI). Grouping by irregularities, faults, and ASR values are valuable in terms of getting a better overview and statistics of the network.

Data Presentation

Data can be presented in many different ways to better fit your needs and requirements.

  • Graphics: For example color schema for threshold values.
  • Charts
  • Numerical
  • Tables
    • Pivot table (with charts) makes it easy to structure summarized data by dragging and dropping fields.
    • Grid summarize data in rows and columns with opportunity to search within columns and sort by columns.
  • Dashboard: Provide a complete overview of your telecom network. You can combine multiple parameters and data into one view. With this you can easily see new trends and superior problems in the network.

Customer support

With xDR Report Generator it is possible to provide excellent customer support. xDR reports show individual call details. A customer can be given a quick response when there is a disturbance in the network.

Save & Export Reports

You can save your personalized reports in a personal profile for further analysis and/or export it for distribution. Reports can easily be transformed to known formats like PDF, XLS, and CSV.

Your saved reports can either be private or shared with others in your company.

Search

Historical searches are based on data from the xDR Repository. Here you can perform drill-down analysis to related single messages. Technical details for an individual call are presented in STINGA NGN Monitor.